At the beginning of this semester, I never thought too deeply about what professional communication meant. I figured it was just about writing formal emails, maybe putting together a resume, and sounding polite. But this course helped me see that it’s much more than that. Professional communication is about how you represent yourself, tell your story, and connect with others in a way that’s clear, intentional, and true to who you are.

One of the most eye-opening assignments for me was the resume assignment. As part of the assignment, I chose to apply for a position at Goldman Sachs, not in real life, but as a hypothetical job to base my work on. Even though it wasn’t an actual application, I took it seriously because I knew that’s the kind of company I’d love to work for one day. Creating a resume for such a competitive and well-known firm pushed me to think carefully about how I present my experience. I realized that it’s not enough to list what I’ve done; I needed to show the impact of my work, the skills I’ve developed, and how I’ve grown in my role. That project helped me understand what it means to tell a compelling, professional story on paper. This course also came with challenges. One of the hardest parts for me was learning how to use AI tools effectively. At first, I wasn’t sure how helpful they’d be, or if using them would take away from my voice. But I slowly learned how to use them as a support system rather than a shortcut. For example, I used AI to help me polish the wording on my resume and to brainstorm better ways to phrase my accomplishments. It didn’t do the work for me, but it helped me express myself more clearly and confidently. I still want to get better at using these tools, especially when it comes to things like design, but I’ve already come a long way.

Another important part of my growth this semester was learning how to take in feedback and apply it. I used to feel a little uneasy about peer and instructor comments, but I’ve come to appreciate how much they can help me improve. On my resume, for example, my professor noted that the progression of my roles and responsibilities was clear, and that the keywords I used aligned well with what banks look for, things like financial security and regulatory awareness. That feedback showed me I was on the right track, which gave me confidence. It also encouraged me to fine-tune my bullet points even more by adding clearer outcomes and real examples. Instead of just listing tasks, I worked on highlighting the value I brought to each role. I now see feedback not as criticism, but as guidance that pushes me toward stronger, more effective communication. I’ve also developed a better sense of process when it comes to communication. I learned that writing, whether it’s a resume, a proposal, or a professional email, is something that takes time. I started giving myself space to brainstorm, draft, and come back with fresh eyes. I also learned to ask for help when I needed it and to be more open and flexible with my ideas. These habits have made me more confident in my work, and I know they’ll stick with me long after this class ends.

Looking ahead, I know the skills I’ve built this semester will help me in both my academic and professional future. Whether I’m applying for internships, building a portfolio, or working in a business setting, I’ll need to communicate professionally and with purpose. One lesson that stuck with me is the idea of being intentional, making sure every sentence, every word, and every design choice reflects what I want to say about myself. In the end, this course wasn’t just about writing or checking off assignments. It helped me find confidence in my voice, taught me how to present myself with purpose, and showed me that good communication is something you build over time. I’m leaving this semester with tools I know I’ll use for years to come, and a better understanding of who I am and how I want to show up in the world.